Frequently Asked Questions
Where are appointments held?
We currently offer face to face appointments at two different locations within Herfordshire: Abbots Langley and St Albans.
We also offer online appointments using a video conferencing software, Zoom. If you choose to meet online, you will be sent a link prior to all your appointments and provided with instructions on how to join.
Your therapist will be in a private, confidential space during your appointment, and we ask that you are also in a private and confidential space when accessing therapy.
How many therapy sessions will I need?
At the end of our initial assessment we will think together with you about your goals for therapy and make a plan for further support, including an estimated treatment time. We will regularly review progress in therapy to ensure it continues to be a helpful space for you.
What are your fees?
Initial assessment sessions are approximately 60-90 minutes and charged at £150. Subsequent 50-minute therapy sessions are charged at £120.
What is your cancellation policy?
We understand that unexpected circumstances can occur, meaning you may need to cancel your appointment at times. You can cancel up to 48hrs prior to your appointment and will be fully refunded the session fee. Cancellations up to 24hrs prior to the session will be charged at half rate, and cancellations with less than 24hrs notice will be charged the full amount.
How can I book an appointment?
If you would like to book an appointment, please complete the online enquiry form below, or email us directly at eloise.maguire@thecompassionwell.co.uk. We can arrange a free 15-minute consultation telephone call to discuss your needs and for you to see whether we would be a good fit for you.
Get in touch
Contact us through completing the enquiry box or emailing us directly: